Take control of your workload and competing priorities
WorkingSm@rt using MS Outlook
At a Glance
Who Should Attend:
Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use Microsoft Outlook and are not optimizing this powerful software.
Full day or two half day instructor-led sessions,
in class or online
Coaching session to reinforce learning
Comprehensive Learning Guide and Resource Manual
Subscription to our monthly LearningLink e-newsletter
Receive practical hands-on skills instruction to help you absorb proven techniques for a total time-management solution.
Integrate communications, tasks, activities, planning and apply the WorkingSm@rt method using Microsoft Outlook.
This course will help you:
Create a consistent focus on priorities
Gain control of your Inbox and email
Improve your communications
Manage your time, tasks, and activities
Use Outlook with a ‘business planning’ approach
How productive is your day?
Have you ever considered how much time you spend on unproductive tasks on a daily basis?
Take our simple Productivity Challenge and see how YOUR results align with international benchmarks on productivity effectiveness.
"FCM has been partnering with Priority Management on a number of initiatives for over 12 years and we have built truly wonderful relationships with every single professional that works for the organization.
The staff are responsive, flexible, customer-oriented and well-positioned to answer any number of questions that might be sent their way. The training that they provide, coupled with the one-on-one coaching and the ability to retake any class at no additional charge has proved invaluable to FCM.
The course evaluations speak for themselves and are always rated high, both on content and on facilitation. We would have no hesitation in recommending any training or initiative offered through Priority Management as we happily continue to rely on this valued partnership for many years to come."
Elayna Katz, Business Partner,
People and Culture, FCM
Priority Management's WorkingSm@rt using Microsoft Outlook Workshop has been developed to empower you to take control of your work. Priority Management teaches you how to change behaviours and optimize the use of technology to take control of your time, productivity, collaboration and work results.
Unit 1: Being Productive
This unit will introduce you to the key elements to help you refine your organizational toolkit with an increased understanding of working on those areas that add greatest value and the need to prioritize. With this productivity platform in place, you will be in a better position to recognize and manage distractions and interruptions.
Unit 2: Setting Yourself Up to Work Sm@rt
You will gain a deeper understanding of what’s available in the Outlook “toolbox” and set up the main components to enable you to work smart with enhanced focus. Learn how to increase your productivity and eliminate unhelpful habits.
Unit 3: Manage Your Emails Effectively
We will show you how to manage your emails. You will learn ways to manage emails you can’t act on immediately and learn how to deal with low priority emails. We will show you effective ways to file and find your mail and stay with your priorities regardless of the volume of email traffic.
Unit 4: Managing Commitments to Enable a Sense of Achievement
You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of “planning fallacy”. The exercises will help you become a more proficient time manager and begin the process that ensures a sense of achievement.
Unit 5: Achieve Better Results Through Effective Communication & Delegation
Learn how to plan, capture and follow up effectively on important communications and delegations.
Unit 6: Priority Planning for Results
You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choices. Through consistent on time delivery you will be able to have a greater sense of accomplishment individually and as a team member.